Nsb – Support / Expeditor

Nsb – Support / Expeditor

Requirements

• Organized, thorough, and precise
• Has stamina and loves a high-energy environment
• Communicates well, preferably in both English and Spanish
• Analytical and systematic in their thinking
• Maintains composure under pressure
• Passion for hospitality
• Understanding of ticket times and kitchen metrics
• Previous BOH management or line experience
• FOH management experience a plus
• Weekend availability a must
• Must be 18 or older

Responsibilities

• Review and understand all guest orders, including in-restaurant dining, takeout and delivery
• Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
• Receive, check and pack all guest takeout orders
• Keep a close eye on quality, consistency, and ticket times
• Communicate effectively to both front of house and back of house teams
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
• Replenish sauces, ramekins, and specific containers designated to specific service areas
• Direct and assist food runners in delivering food

Preferred Qualifications

• A tendency to have a bit of fun while you work
• High tolerance for ambiguity
• Excited to learn on the job
• A little bit obsessive about getting the details right the first time
• High energy personality, typically smiling, and likes to ‘get it done now’