Posted in

Network Operations-Tier 2 NETOPS

Network Operations-Tier 2 NETOPS

CompanyCACI
LocationWashington, DC, USA, Reston, VA, USA
Salary$82100 – $172400
TypeFull-Time
DegreesBachelor’s, Master’s, Associate’s
Experience LevelMid Level, Senior

Requirements

  • High School/GED + 11Yrs, or Associates + 9Yrs, or Bachelors + 7Yrs, or Masters + 5Yrs
  • DOD 8570 Certification Required: Current IAT II (Security +, for example)
  • Professional level network engineering certificate
  • Minimum TS/SCI with polygraph

Responsibilities

  • Perform System patching and IAVA patches to network routers and switches.
  • Conduct approved minor network changes (vlan, ACL and port assignment)
  • Perform IOS and Software upgrades
  • Perform switch and router installs, upgrades to ensure smooth operations of the enterprise.
  • Draft Standard Operating Procedures (SOP) for network operations.
  • Troubleshoot systems failures and accessibility problems within the network to our services.
  • Support site survey and engineering designs data calls.
  • Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
  • Work independently with some supervision.
  • Function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
  • Employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
  • Perform Network ticket resolution.
  • Support Network ticket closure across Network OPS staff to include: Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
  • Use administrative access to the network to provision new switches, router, VLANs and Crypto.
  • Research errors, incidents, problems and perform incident analysis and identify potential problems.
  • Route Service Requests to the appropriate organization required for incident resolution.
  • Perform root cause analyses.
  • Complete problem resolutions associated with incident ticket(s).
  • May configure, deploy, manage, and maintain UC monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Preferred Qualifications

    No preferred qualifications provided.