National Trainer – Field

National Trainer – Field

Requirements

• At least 5 years of experience with demonstrated success in retail automotive.
• At least 2 years experience with demonstrated success in retail automotive management.

Responsibilities

• Leverage existing Accounting, Fixed Operations, Sales, CRM and Desking expertise and exercise discretion to ensure that the CDK configurations align with client business requirements.
• Become an expert on CDK Retail software and retail applications.
• Based on business experience and knowledge, make best practice recommendations for CDK configurations and/or client business processes to maximize client utilization and business results.
• Confer with client and CDK on best practices utilizing CDK solutions.
• Interact with, and train, assigned clients regarding CDK solutions.
• Work with peers and other project colleagues to achieve project results.
• Mentor other on-site associates to help them grow their knowledge and broaden their expertise.
• Separately, and with key management, review Performance reporting, comparing to benchmarks/goals for process and business improvement opportunities.
• Act as an advocate for clients within CDK.
• Maintain a high level of awareness of current automotive business trends and best practices.
• Evaluate dealership knowledge and their current level of process and product utilization.
• Ability to consult with client’s staff at all levels.
• Work individually or partner with colleagues to identify process workflow gaps and create solutions.
• Advise on best practices that drive dealership efficiency, system utilization, margins, sales, productivity, and revenue.
• Complete paperwork and documentation in the designated timeframe.
• Support strategic and operational improvements with CDK team.
• 100% Travel.

Preferred Qualifications

• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Proficiency with MS Office products.
• Ability to work independently in a fast-paced environment.
• Ability to transition to working remotely with clients.