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National Sales Team Branch Support Small Business Specialist – Banker
| Company | U.S. Bank |
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| Location | Tempe, AZ, USA |
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| Salary | $25.63 – $34.18 |
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| Type | Contract |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
- Typically has a Bachelor’s degree or equivalent work experience
- Three or more years of customer service, sales and/or prospecting experience
Responsibilities
- Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
- Providing comprehensive financial solutions to small businesses with annual revenues less than $2.5 million
- Actively managing your book of business—prioritized by client revenue—through outbound outreach to understand evolving client needs and uncover growth opportunities
- Responding to incoming referrals from branches and leveraging provided lead lists to connect with additional small business clients and prospects as needed
- Cultivating strong partnerships with assigned branches
Preferred Qualifications
- Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
- Comprehensive knowledge of cash flow management and business credit underwriting and demonstrates the ability to confidently communicate with underwriters
- Demonstrates strong written and verbal communication skills and can convey business recommendation in an effective manner
- Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
- High volume outbound and inbound calling
