National Insight Consultant
| Company | Becton Dickinson |
|---|---|
| Location | Midland Park, NJ, USA, Oakland, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Professional License/Certifications Required: Pharmacist, Pharmacy Technician (RPhT and/or CPhT), Registered Nurse
- Bachelor’s Degree; or equivalent work experience
- Expertise in pharmacy operational workflow
- Three or more years in healthcare environment with technical (systems) involvement and computerized system applications
- Knowledge and expertise in Pyxis product and software technology expected
- Ability to travel 25-50% of the time is required
Responsibilities
- Serves as a consultant to our most strategic customers, providing proactive insights, to achieve clinical, financial and operational outcomes with our Pyxis products
- Maintains deep domain and product expertise in the Pyxis suite of products and understands how to use the data to drive operational improvements in hospital pharmacy
- Works with the Account Team and Clinical Solutions Consultants in the National Strategic Accounts to improve workflow and optimize the current suite of products
- Occasionally travels to customer locations for in-person engagements
- Working with internal and external teams to establish support for education and related data analytics activities
- Supports the Account Team and Clinical Solutions Consultant to manage, understand, and use data from Pyxis products to drive process improvement with the customers and end users in the National Accounts
- Provides proactive consulting and insights to internal teams and our customer to improve medication safety and inventory management
- Translates success in key performance indicators and other outcomes to value realization with the customer either clinical, operational or financial
- Maintains a close working relationship with cross functional account team and service teams
- Is consulted by marketing, product managers with marketplace surveillance, customer needs, and future product development
- Serves as a subject matter expert to drive internal tool development to support our data analytics and efforts to measure outcomes
Preferred Qualifications
- Recent, relevant consulting experience preferred
- A self-starter with a passion for using data to uncover opportunities
- Ability to uncover customer needs, pain points, and key objectives and translate that into tangible solutions and next steps
- Must have excellent communication skills
- Must be self-directed with independent initiatives and a lifelong learner
- Demonstrates self-leadership and can influence others without authority
- Excellent presentation skills
- Must be able to interface at all levels of the organization within and outside of the company
- Strong relationship building and interpersonal skills required
- Process improvement methodology knowledge preferable: knows how to identify pre and post metrics along with prescribed interventions to apply for improvement in those areas