National Case Manager Workers Compensation Services

Bilingual (English/French) spoken and written (required)
5-8 years experience in workplace injury management in Canada
Bachelor’s degree in Human Resources Management / Industrial Relations or DEC in a field related to the function (legal, administration, human resources)
Master the process of opening and following up on cases (administrative and medical) and rules governing temporary assignment
Demonstrate good problem-solving skills and ability to identify potential solutions
Excellent verbal and written communication skills in both French and English
Good analytical and synthesis abilities
Computer skills, knowledge of SharePoint, Microsoft Teams, Office 365 Suite are considered assets
Team player who promotes collaboration
Demonstrate autonomy and adaptability
Developed organizational sense to effectively manage priorities and follow-ups

Ensure complete cycle management of complex workplace injuries for your clients within a matrix work team
Guide your clients in the continuous improvement process aimed at reducing the impact of workplace injuries on their organizational and financial performance
Advise clients in efforts to maintain employment relationships and accompany them during workstation visits as part of rehabilitation
Establish, in collaboration with stakeholders, strategies for optimal litigation management
Contribute to enhancing the integrated service offering by proposing solutions to clients for better OHS management (training, medical expertise, prevention, legal, outsourcing, ergonomics, etc.)
Represent clients before various authorities, including CNESST, Administrative Review Division, and Administrative Labour Tribunal
Provide coaching/mentoring and development of junior staff for less complex cases

Computer skills, knowledge of SharePoint, Microsoft Teams, Office 365 Suite are considered assets