National Account Manager

National Account Manager

Requirements

• 5+ years of sales experience is preferred.
• Sales experience in an industry where products are sold at retail in an assisted sale is preferred.
• Proven experience engaging and building relationships with C-Suite executives and senior decision-makers, with the ability to confidently present, influence, and drive strategic discussions at the executive level.
• Demonstrated success in leading complex contract negotiations.
• Experience growing existing customer business.
• Experience working with business owners in the retail and automotive industry.
• Bachelor’s degree (BA, or BS) from a four-year college or university is preferred.
• The position requires up to 75% travel.

Responsibilities

• Manage the day-to-day relationship of a portfolio of existing strategic accounts with the goal of building and maintaining a strong Koalafi partnership.
• Develop direct relationships high and wide within the strategic partners’ team to establish trust and help them grow their business.
• Meet or exceed established sales goals and key performance indicators at the portfolio and individual strategic account level, launch company initiatives and provide ‘Voice of the Dealer’ ideas and customer feedback on how to improve the overall strategic partner relationships with Koalafi.
• Hold yourself accountable for the success of our products within your assigned accounts by designing and executing action plans to drive growth and satisfaction.
• Implement strategic sales plans or initiatives to achieve budgeted sales goals and meet company objectives with strategic accounts, in partnership with the internal industry leadership.
• Ability to influence contacts to position Koalafi as the primary financing solution at their locations.
• Deliver strategic accounts sales and training presentations virtually and in person.
• Tailor sales messaging to increase account loyalty and leverage customer relationships to increase Koalafi’s share of dealer business and while improving the overall business results for our customers.
• Maintain consistent contact through monthly performance meetings, live visits, emails, and telephone calls.
• Visit strategic partner locations when necessary as well as corporate contacts and any events, manager meetings, etc.
• Leverage customer feedback, observations, and a variety of business reports/data to understand trends and properly focus on highest priority levers to meet goals.
• Demonstrate urgency and tenacity to quickly investigate and resolve customer problems and opportunities for growth.
• To ensure a high level of service to our retail customers, schedule flexibility is needed, including evenings and weekends, as necessary.
• Perform other duties and tasks as assigned.

Preferred Qualifications

• Sales experience in an industry where products are sold at retail in an assisted sale is preferred.
• Bachelor’s degree (BA, or BS) from a four-year college or university is preferred.