Named Account Executive – State & Local Government
| Company | Salesforce |
|---|---|
| Location | Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 7-10+ years of quota carrying software or technology sales and account management experience; focused on selling to State and Local Government within South Carolina & Alabama
- Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
- Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
- A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
- Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
- Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Responsibilities
- Cultivate and maintain enduring relationships with State Gov clients
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
- Provide regular progress updates to management regarding client accounts.
- Monitor and report on key performance metrics, including client retention and revenue growth.
- Maintain a high level of client satisfaction by consistently exceeding expectations.
- Work collaboratively with internal teams to devise solutions for complex challenges.
- Address and resolve client issues in a timely and efficient manner.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
- Collaborate closely with clients to formulate customized account strategies.
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
- Stay informed about industry trends, government regulations, and competitive offerings.
- Develop an in-depth understanding of Salesforce products and solutions.
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Preferred Qualifications
-
No preferred qualifications provided.