Multi-Asset Solutions Operations Manager
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Description
Are you ready to advance your career and become an integral part of a dynamic team that drives the success of our Multi-Asset investment division? We are seeking a VP to join us in providing exceptional operational support and fostering innovation.
As a Trading Services Manager – Vice President within our Asset Management Operations Multi-Asset Solutions Middle Office team, you will partner with our Portfolio Managers, Investment Specialists, Technology Partners, and Core Operations teams to manage the front-to-back operational ecosystem for the business.
You will serve as a central point of contact to the Front Office, facilitating cross-functional collaboration and issue resolution. In addition to overseeing the broader operations teams in support of our Multi-Asset Solutions business, providing extended operational support for complex client relationships, and creating economies of scale by transforming the organization through intelligent automation as our mission is to provide best-in-class operational risk management and client service to our business.
Job responsibilities
- Develop and manage stakeholder relationships to ensure alignment with organizational goals.
- Oversee projects and set stakeholder expectations through clear communication and regular updates.
- Define and document operating models to support the implementation of new client mandates and investment opportunities.
- Partner with client teams to resolve operational queries and strengthen client relationships.
- Maintain oversight of metrics, KPIs, and KRIs to ensure alignment with organizational goals.
- Oversee the data environment of Front Office systems to ensure data integrity.
- Support a culture of continuous improvement by streamlining operational processes using intelligent automation tools.
- Work with operational risk and control teams to document processes and establish proper controls.
Required qualifications, capabilities, and skills
- Bachelor’s degree required.
- Experience managing teams.
- Excellent communication and organizational skills.
- Capability to effectively engage and manage stakeholders.
- Strong analytical and critical thinking skills.
- Ability to manage complexity and prioritize multiple deliverables.
- Possess excellent interpersonal skills to effectively collaborate with stakeholders on projects.
- Innovative thinker focused on creative solutions to business problems.
Preferred qualifications, capabilities, and skills
- Seven years of experience in operations, preferably in the Asset Management industry.
- Experience with Intelligent Automation and AI tools such as Alteryx, Signavio, Python, and LLM is a plus.
- Experience with Microsoft Suite of applications, and Bloomberg.
Benefits
Not Specified