MTG Foreclosure Case Manager Liaison
| Company | Truist |
|---|---|
| Location | Richmond, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- High school diploma or equivalent.
- Four or more years of mortgage experience in Loss Mitigation, Post Foreclosure, Bankruptcy, Quality Assurance, or equivalent.
- Knowledge of collection, mortgage servicing, default servicing concepts, investor servicing guidelines and systems.
- Demonstrate proficiency and knowledge of Microsoft Office including Excel formulas.
- Proven ability to communicate and interact professionally with leaders, other LOB’s and vendors.
- Strong interpersonal, time management, organizational skills.
- Ability to work in a constantly changing and fast-paced environment.
- Strong analytical and decision making skills.
- Ability to quickly grasp foreclosure concepts, identify gaps and resolve issues.
- Experience with using WebEx, GoToMeeting, Skype and other collaboration platform.
Responsibilities
- Prepare judgement figures.
- Ensure all foreclosure milestones are met within the required timeline.
- Monitor foreclosure attorney performance, prepare attorney scorecards and attend attorney scorecard meetings.
- Review and approve invoices.
- Handle attorney escalations.
- Work with other LOB’s and the foreclosure attorney to postpone and resume the foreclosure process.
- Ensure investor, department and company guidelines are met.
- Maintain quality, productivity, attendance, and SLA expectations.
- All other duties as assigned.
Preferred Qualifications
- Bachelor’s degree in appropriate field
- Advanced knowledge of foreclosure investor (GSE, FHA, VA, USDA) and regulatory requirements
- Advanced knowledge of Clarifire, MSP, and ADM systems
- Project lead experience
- Vender monitoring experience