Motorsports XiL Support Engineer

5 or more years of industry related experience
2+ years of hands-on experience supporting or maintaining Driver-in-the-Loop (DIL) simulator systems—preferably within a motorsports environment or other high-performance vehicle development programs.
Strong troubleshooting skills across hardware, software, and networks.
Comfortable working in high-pressure, fast-paced environments.
Excellent communication, documentation, and organizational skills.

Diagnose and resolve hardware, software, and network issues affecting simulator operations.
Provide real-time technical support during simulation sessions, ensuring minimal downtime.
Coordinate with cross-functional teams to escalate and resolve persistent or complex issues.
Develop and implement preventive maintenance schedules to maximize simulator uptime.
Track system health and performance and perform routine checks to identify potential failures before they happen.
Maintain logs of maintenance activities and system updates.
Ensure all simulator systems are calibrated, configured, and optimized for daily use by race engineers and drivers.
Support software updates, system integrations, and configuration changes as needed.
Collaborate with engineering teams to ensure simulation hardware/software meets current technical requirements.
Create and maintain clear technical documentation, including system diagrams, checklists, and SOPs.
Identify opportunities to improve system reliability, reduce downtime, and streamline operations.

Experience working with race teams or in a motorsport simulation environment.
Familiarity with simulation platforms and tools such as rFpro, Concurrent Real-Time systems, and Driver-in-the-Loop (DIL) setups.
Proficiency in scripting or automation using Python or C#.
Understanding of vehicle dynamics, real-time systems, or hardware-in-the-loop (HIL) environments.
Ability to quickly adapt to evolving tools and workflows in a high-performance engineering setting.