Skip to content
Mortgage Servicing – Senior Business Management Analyst
| Company | TD Bank |
|---|
| Location | Jacksonville, FL, USA |
|---|
| Salary | $68640 – $112320 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Senior |
|---|
Requirements
- Undergraduate degree
- 5 + years relevant experience
Responsibilities
- Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
- Leads on the implementation of initiatives in support of the overall business/function strategy
- Manages a set of business management work activities requiring coordination across multiple areas
- Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
- Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
- May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
- Develops and delivers presentations/communications to management or broader audience
- Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
- Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
- Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Preferred Qualifications
- Business Support & Governance overall experience
- Issue & Change Management oversight experience
- Fourth party vendor management experience
- Complaint Management experience
