Mortgage Post Closing Specialist I

High school Diploma or GED
One year prior business experience preferably in Operations (Lender, Title Company or Settlement Agent’s office)
Good PC skills with working knowledge of spreadsheet and word processing software
Ability to prioritize and work effectively under time constraints
Excellent verbal and written communication skills
Excellent organizational skills with an emphasis placed on detail
Ability to work independently, as well as, within a team environment
Ability to problem solve
Strong work ethic, reliable and dependable

Track receipt of mail, trailing documents, credit files, and closing packages and update mortgage production system accordingly
Match up credit files and closing packages to be prepped scanned to imaging software
Update file tracking software and process barcode for credit file
Ensure all checks received in closing packages are processed appropriately and in a timely manner
Audit trailing documents (Mortgages, Assignments, Consolidation Agreements (CEMA’s) and Final Title Policies) per investor guidelines and in comparison to data on mortgage production system
Contact settlement agents and title companies (via phone, fax, or email) to request outstanding documents and/or corrections
Complete various projects, as assigned, either individually or in a time environment
Generate and follow-up on daily department reports, as needed
Communicate with impacted areas regarding exceptions as they arise
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned