Mortgage Loan Processor

3+ years of mortgage processing or underwriting experience
2+ years of experience with Encompass
2+ years of vendor management experience with regard to third-party services
Knowledge of state lending laws and regulations
Experience using government sites for VA and FHA files to place orders and obtain case numbers

Fund 25 brokered first mortgages or 50 brokered second mortgages at a time.
Process loans to meet purchase contract deadlines and rate-lock expiration dates.
Review new files within 48 hours of receipt, verifying compliance documents were issued within the required time frame.
Prioritize and monitor daily workflow to ensure all loans are being processed in a timely manner.
Use documentation to perform functions, such as calculating verified income or verifying assets, and update internal and external software programs (e.g. Encompass) accordingly.
Review and track all necessary documents in internal and external software programs (e.g. Encompass).
Communicate with customers and loan officers about status updates and/or changes made to loans.
Proactively identify and address potential loan challenges.
Be resourceful to overcome loan challenges, rectify issues, and research red flags.
Note and record necessary and critical changes in internal and external software programs (e.g. Encompass).
Prepare loans for underwriting and closing.
Clear approval and/or suspense conditions as identified by the underwriter or closer.
Assist with clearing of post-closing conditions to avoid financial loss.

Bachelor’s degree—or equivalent work experience.
Thorough understanding of relevant federal rules and regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).
Thorough understanding of the underwriting process and agency requirements.
Previous experience with relevant technology (e.g. DU, LP, CRM).
Strong written communication skills.