Mortgage Loan Officer – Purchase
| Company | Mr. Cooper |
|---|---|
| Location | Farmers Branch, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or GED or equivalent experience
- NMLS: Must have minimum 1 state active license or currently hold Federal Registration
- 1-2+ Years’ Experience as a licensed Purchase Loan Officer
- Desire to work in and expand knowledge of Mortgage Industry
- Desire to expand Customer Service, Sales and Consultation skillsets
- Desire for a Career Path within Mortgage Industry
- Ability to learn and work within technical systems, including Lead Management and Loan Origination Systems, and Microsoft Office products
- Driven to work in a fast paced, high energy environment!
Responsibilities
- Assist existing portfolio clients with their home buying and selling needs
- Field calls from various lead sources with a working knowledge of the various campaigns in order to drive a tailored customer experience
- Understand, communicate, and consult on various Mortgage Loan Program guidelines to customers and Real Estate Agents and consult on the entire loan origination process, through loan funding
- Consult customers on various loan options based off loan product guidelines and customers wants, needs, and benefits
- Effectively communicate Mr. Cooper Value Propositions to customers and Real Estate Agents
- Perform outbound calls to Prequalified and Pre approved customers with a working knowledge of the various campaigns in order to drive a tailored customer experience
- Take ownership of any customer escalation as the situation dictates thus ensuring a positive customer experience
- Participate in staff and team meetings along with taking part in mortgage training provided by management
- Establish and maintain working relationships with Real Estate Agents
Preferred Qualifications
-
No preferred qualifications provided.