Mortgage Loan Officer – Call Center – Refi
| Company | Mr. Cooper |
|---|---|
| Location | Chandler, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High School/GED or equivalent work experience.
- Proven successful consumer lending sales experience (minimum 2 years), working with FHA and conforming products in a call center environment.
- Must have passed UST and be licensed in at least one state.
- Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software.
- Excellent interpersonal, written and oral communication skills (Bi-lingual fluency a plus).
- Must have strong sales and closing techniques.
- Ability to take initiative and responsibility.
- Strong problem solving ability with multiple systems and scenarios.
- Organizational skills and attention to detail.
- Ability to prioritize tasks in a fast paced environment.
Responsibilities
- Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by management.
- Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with company policy and government regulations.
- Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports.
- Effectively manage and follow-up on leads generated through various Marketing Department efforts.
Preferred Qualifications
- Bi-lingual fluency a plus.