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Money Out Operations Coordinator-Retirement
| Company | Voya Financial |
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| Location | New York, NY, USA |
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| Salary | $40510 – $50640 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- 2 years post-secondary business related education or equivalent work experience
- Basic knowledge of company products
- Solid decision-making and problem solving skills
- Strong oral and written communication skills
- Ability to work independently as well as in a team
- Detail oriented
Responsibilities
- Processes transactions related to operations’ functions.
- Reconciles and verifies accuracy of information.
- Refers incoming information to other staff members as appropriate.
- Provides customer service to clients.
- Answers and resolves customer complaints and questions in an efficient and friendly manner.
- Communicates problems to associates in other areas.
- Follows up to ensure issues are resolved and communicated to customers in a timely manner.
- Monitors accounts and reports for accuracy.
- Communicates status of transactions to clients.
- Reconciles account information.
- Documents and summarizes information for team members.
- Participates in training and ongoing professional development.
- Other duties as assigned.
Preferred Qualifications
No preferred qualifications provided.
