Mission Operations Manager
| Company | Swarmbotics AI |
|---|---|
| Location | Phoenix, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Experience deploying to and operating in DoD environments
- Strong troubleshooting skills for technical systems in austere conditions
- Excellent communication skills to both end-users and decision-makers
- Professional presence in customer-facing and high-visibility environments
- Proven ability to capture and relay user feedback to technical teams
- Willingness to travel
- Technical aptitude and ability to quickly learn new tools, systems, and workflows
- US citizenship and ability to obtain appropriate security clearances
Responsibilities
- Deploy to Department of Defense bases and test sites to conduct live robot demonstrations, exercises, and field events
- Serve as a frontline operator, technician, and evangelist for the systems
- Engage directly with end users to capture valuable feedback, questions, and requirements
- Support sales and business development efforts by helping convert field interest into customer traction
- Responsible for the setup, troubleshooting, and safe operation of robot platforms in the field
- Work closely with engineering teams to relay insights and improve product performance
- Frequent travel, potentially up to 2-3 times per month and/or on short notice
Preferred Qualifications
- Prior military experience (enlisted or officer, any branch)
- Experience with DoD R&D programming and early milestone development
- Hands-on experience with robotics or unmanned systems
- Demonstrated success in on-contract growth and upsell, ideally with government buyers
- Experience supporting sales/BD efforts in defense or government sectors
- Background in field testing, demonstrations, or training in technical environments
- Experience maintaining technical equipment in challenging field conditions
- Knowledge of DoD acquisition processes and stakeholder relationships