Mid-Market Account Manager
| Company | CompanyCam |
|---|---|
| Location | Lincoln, NE, USA, Omaha, NE, USA |
| Salary | $60000 – $70000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 3+ years of experience in mid-market or enterprise SaaS account management or a strategic sales role.
- Proven success managing complex sales cycles and larger deal sizes ($25K+ ACV).
- Excellent communication and relationship-building skills with the ability to understand customer needs and align solutions accordingly.
- Experience using CRM tools to manage customer interactions (Hubspot, Salesforce, etc.).
Responsibilities
- Drive account expansion through upselling, cross-selling, and increased product adoption.
- Lead commercial conversations with existing customers around contract renewals, expansions, and upgrades.
- Build strategic relationships with key stakeholders, including directors and C-suite executives.
- Develop and execute account plans to identify growth opportunities and deliver added value to customers.
- Educate customers on the benefits of the Premium subscription tier, adding additional users, and longer-term contracts.
- Partner closely with Customer Success to deliver Quarterly Business Reviews to reinforce the value of our product and support renewal conversations.
- Collaborate cross-functionally with Marketing, Product, and Customer Success teams to align on strategy and improve the customer experience.
Preferred Qualifications
- A bachelor’s degree in Business Administration or a related field preferred.
- A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
- A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.