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Mid Market Account Executive

July 1, 2025July 1, 2025

Mid Market Account Executive

CompanyOtter
LocationLos Angeles, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • 3-5+ years of B2B sales experience, managing full sales cycles, preferably with technology or service solutions.
  • 2-3+ years of experience specifically selling into the Restaurant or Hospitality industry is strongly preferred, with proven experience working with multi-unit operators.
  • Demonstrated history of meeting or exceeding sales quotas in a B2B environment.
  • Bachelor’s degree preferred. Equivalent practical experience will be strongly considered.
  • Background in B2B sales roles, ideally involving moderately complex or longer sales cycles. Direct experience selling to F&B or Hospitality sectors.
  • Strong understanding of restaurant operations, business models, P&L drivers, and technology needs specific to multi-location chains.
  • Proficient in CRM software (Salesforce preferred), Product Knowledge, Data Analysis interpretation.

Responsibilities

  • Own the complete sales process for prospective Mid-market restaurant chain customers (15-50 locations), from initial discovery through negotiation and closing.
  • Identify, research, and build a strong pipeline of potential restaurant chain clients through strategic outbound outreach and networking. Develop targeted engagement plans.
  • Conduct effective discovery meetings to gain a deep understanding of prospective clients’ business operations, specific challenges, P&L structure, technology stack, and strategic goals within the restaurant context.
  • Craft and deliver compelling, solutions-oriented presentations and product demonstrations that clearly articulate our value proposition and address the unique needs of multi-location restaurant operators.
  • Effectively manage and track all sales activities, pipeline progression, and forecasting using Salesforce [or specified CRM], ensuring data accuracy and aiming to achieve assigned quotas.
  • Lead contract negotiations, aiming for mutually beneficial agreements that demonstrate an understanding of the restaurant industry’s current market conditions and client needs.
  • Skillfully address prospect objections and navigate complex organizational structures within restaurant groups.
  • Ensure all necessary documentation and client information are accurately completed and communicated for a smooth transition to onboarding and customer success teams.
  • Maintain and potentially grow relationships with clients post-onboarding, identifying opportunities for upsell or cross-sell where appropriate.

Preferred Qualifications

  • Bachelor’s degree preferred. Equivalent practical experience will be strongly considered.
  • 2-3+ years of experience specifically selling into the Restaurant or Hospitality industry is strongly preferred, with proven experience working with multi-unit operators.


TaggedBachelor'sCustomer SuccessEnterprise SalesFinance & Operations & StrategyMid LevelOtterSales & Account ManagementSenior

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