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Microsoft Engineer
| Company | RTX |
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| Location | Richardson, TX, USA |
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| Salary | $101000 – $203000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Master’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
- 5 years proven experience in providing enhancements within a dynamic environment where agile methodology is applied at scale
- 5 years experience with PowerShell reading/understanding
- Active and transferable U.S. government issued security clearance is required prior to start date
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Responsibilities
- Microsoft’s O365 subject matter expert in Office, Teams, SharePoint, Outlook, and OneDrive
- Office 365 administration, groups, licensing, automations, tenant health, and new service enablement
- Design and implementation of products based on requirements while meeting cyber and security policies for an IT subject matter area
- Provide measurable input for new products/services, processes or standards in operational plans in order to implement business strategies
- Responsible for influencing others regarding policies, practices related to Microsoft Office 365 suite of products
- Execute change management requests and provide support for scheduled and planned maintenance
- Support Operations Tier 3 for Tenant Engineering is essential
- Participate in researching and testing next generation technologies
- Coordination and escalation to Microsoft Support
- Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of work area
Preferred Qualifications
- Excellent decision making and critical-thinking skills
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others
- Energetic, highly motivated self-starter with a positive attitude
- Outstanding organizational and communication skills are required
- Detail oriented and has the ability to multi-task
- O365 Certification a plus
- Ability to adapt to a fast-paced environment
- Availability to provide On Call support out of normal working hours on a rotational basis
