Memory Care Coordinator

Memory Care Coordinator

Requirements

• Bachelor’s Degree from a four-year college or university
• One to three years related experience and/or training in working in assisted living, memory care, or long-term care community
• Assisted Living Activities certification, if required by State
• Must be in possession of, or have the ability to obtain, a valid state driver’s license

Responsibilities

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision
• Directly supervises all associates that work with residents in the Memory Care program
• Is responsible for the overall direction, coordination, and evaluation of this department
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Responsibilities include interviewing, hiring, and training associates in conjunction with the Health and Wellness Director; planning, assigning, and directing work; evaluating performance in coordination with the Health and Wellness Director; rewarding and disciplining associates; addressing complaints and resolving problems
• Is completely familiar with the state regulations governing Assisted Living and memory support care, ensuring compliance in department by regularly reviewing regulations checklist
• Meets Ciel Senior Livings Expectations established for the Activities and Memory Care departments, as applicable
• Assists in the development and/or refinement of the dementia policies and procedures
• Reports regulatory compliance issues to Health and Wellness Director, Executive Director, and Regional Director of Operations
• Confers with the Health and Wellness Director/Executive Director regarding assessments of residents, admissions, and participates in discussions regarding resident discharge based on discharge criteria
• All charting is performed timely and in accordance with state regulations
• Provides timely and honest communication with families to promote good relationships and keep them informed about resident’s condition and community events; offers education, information, and support as needed
• Participates in monthly Memory Care conference call and submits required monthly paperwork
• Maintains outreach and education efforts throughout the community to promote the marketing effort
• Provide marketing support within the community by participating in tours, discussions with potential residents and their families, and possible referral source visits, if deemed necessary
• Provides assessments for potential residents to determine their eligibility for the Memory Care Program, based on established admission and discharge criteria
• Obtains appropriate Memory Care admission paperwork prior to admission
• Conducts mini-mental or other assessments as required or has it conducted through an outside source, in coordination with the Sales Director and the Health and Wellness Director
• Performs Program Quality Assurance audits using assessment tools provided
• Creates Resident Histories and Profiles with family involvement, shares information with staff
• Manages expenses within given budget parameters utilizing spend-down sheets
• Plans a varied monthly activity calendar within the company standards
• Arranges for appropriate spiritual activities as reflected by resident preferences
• Participates in the planning and coordination of Family Nights
• Posts a community calendar monthly
• Encourages all residents to participate in some or all of activities according to their abilities and preferences and maintains record of resident attendance
• Work with the Sales Director and/or Life Enrichment Director in planning and assisting with all community programs which involve residents, staff, and family participation
• Works in collaboration with the Life Enrichment Director to arrange for a variety of entertainment to be brought to the community for the entertainment of the residents
• Arranges for a variety of exercise opportunities suitable for the elderly population to enhance residents’ mobility, strength, bone mass, and social interaction
• Communicates with other department heads and staff to gain necessary participation in activities as necessary
• Keeps sufficient activity program and craft supplies on hand for in-house entertainment
• Facilitates, co-facilitates, or arranges monthly Alzheimer’s support group for families and outside community
• Ability to drive the community vehicle to transport Community residents, including but not limited to providing transportation to local physician or dental offices, trips outside for shopping, entertainment, education, and/or appointments, both non-medical and medical, outside of the Community, as assigned
• Creates positive associate relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs
• Observes and demonstrates appropriate caregiving, programming, and interaction skills with the direct care staff
• Provides appropriate guidance for associates by planning work schedules, assigning work duties while on shift and directing the work daily
• Assures responsibilities for Daily Program assignments are clearly delineated
• Lead in-depth Alzheimer’s/dementia care staff training for new staff; provide training as needed and provide in-services as needed to keep staff abreast of current practices, if deemed appropriate
• Arranges for required and appropriate orientation, education, training, and in-services for staff in accordance with licensing requirements, state guidelines, and the needs of the community
• Documents all training as required
• Maintains a high level of daily communication with staff and key personnel
• Stays educated on Alzheimer’s related topics (books, videos, conferences, etc)
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS)
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents

Preferred Qualifications

• Must be able to continuously walk and stand
• Must be able to perform work both inside and outside
• Must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available
• May require frequently manipulating weights of 25 pounds or more
• May require lifting of 50 pounds or less
• May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more