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Membership Sales Ambassador

July 10, 2025

Membership Sales Ambassador

CompanyBJ’s Wholesale Club
LocationColumbia, MD, USA
Salary$17 – $20.83
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Prior front line/customer service or previous sales experience preferred.
  • Results driven with proven success in goal achievement
  • Basic math skills preferred.
  • Computer proficiency preferred.

Responsibilities

  • Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
  • Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
  • Sells BJ’s membership products to potential new and existing members with high energy and determination.
  • Drives toward goal achievement, defined by business established benchmarks and results.
  • Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
  • Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
  • Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
  • Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
  • Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.

Preferred Qualifications

    No preferred qualifications provided.


TaggedBJ's Wholesale ClubCustomer SuccessEntry Level/New GradFinance & Operations & StrategyJuniorSales & Account ManagementSales Development Representative

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