Member Relations Coordinator
| Company | Arcis Golf |
|---|---|
| Location | Strongsville, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- Excellent people and communication skills
- Demonstrated outstanding customer service
- Excellent organizational skills
- Attention to detail
- Drive and motivation
- Flexibility with schedule with evenings and weekend work required
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to read and interpret retail product labeling
- Ability to speak effectively before groups of customers or associates of organization
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
Responsibilities
- Establishes and maintains positive member relationships and executes new member onboarding process
- Responsible for building and facilitating the Club’s Lifestyle Content & Social offerings
- Work with Club’s food & beverage department to create, maintain function sheets and event files for each Member event
- Attend events and functions to ensure proper execution of events
- Supports the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction
- Responsible for facilitating the development and execution of a Member communication plan
- Supports in the development and implementation of retention strategies
- Responsible for supporting, communicating and adhering to the company’s mission, brand and core values
Preferred Qualifications
- One year of golf course/private club related work experience is preferred