Member Assist

Thrive in fast-paced environments
Multi-tasker at heart
Keep member satisfaction as top priority
Can stand for long periods of time while assisting members quickly and accurately
Problem solver who tackles obstacles head-on

Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
Provides member service by acknowledging the member and identifying member needs assisting members resolving member issues and concerns promoting the companys products and services organizing and maintaining availability of cartsflatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Proactively identifies members who need help actively engages them and assists them Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems