Meeting Coordinator

Meeting Coordinator

Requirements

• High school diploma or GED equivalent required; college education preferred.
• Hospitality and customer service experience required.
• Superior customer service skills with excellent verbal and written communication.
• Ability to work independently, handle clients professionally, and manage challenging situations.
• Maintain regular, predictable attendance and a professional appearance.
• Proficiency with Microsoft Outlook, Word, and Excel, with a willingness to learn new skills.
• Ability to prioritize tasks, multi-task, and identify areas for improvement.

Responsibilities

• Greet all visitors and provide information, directions, or assistance to create memorable experiences.
• Receive and route incoming calls professionally, collecting important information before transferring.
• Assist with meeting and event execution, working closely with the Hospitality team.
• Support the booking and lifecycle of meetings and events, handling administrative tasks.
• Provide support to other departments, including admin tasks and special projects.
• Maintain a welcoming and professional workspace, ensuring proper delivery of items and communicating guest arrivals.
• Train temporary and new team members and cross-train with associates in other areas.
• Work a variety of hours to meet department needs and event demands.

Preferred Qualifications

• Event, front desk/receptionist, and switchboard experience preferred.
• Experience in ReServe Cloud Software is a bonus.