Medical Policy Analyst

Medical Policy Analyst

Requirements

• High School Diploma/GED required
• Bachelor degree preferred or relevant experience in lieu of degree
• Requires a minimum of 2 years clinical experience
• Requires 3 years experience in the health care delivery system/industry
• Active Unrestricted RN License Required; NJ License Preferred
• Prefer Certified Professional Coder credentials.

Responsibilities

• Provide timely and accurate responses to inquiries from the claim policy teams in relation to courtesy pre-d requests, claims pending for medical review and appeal inquiries.
• Prepares cases for Medical Director Review and or outside consultant review and response where appropriate.
• Responsible for processing pends for which the Medical Policy Inquiry Resolution team has authority to do so.
• Identifies opportunities for development of or revisions to Horizon Medical Policy based on case review.
• Responsible for identifying areas and pursuing solutions where medical policy is not being applied correctly in claim payment outcome.
• Responsible for managing inventory assigned, documenting production in RMRS and follow through on all assigned inquiries.
• Responsible for staying abreast of all mandates, policy changes, workflow changes impacting outcomes.
• Performs special projects as assigned by management.
• Demonstrates knowledge and understanding of the laws regulations and policies that pertain to the organization unit’s business and conforms to these laws, regulations and policies in carrying out the accountabilities of the job.

Preferred Qualifications

• Must have effective verbal and written communication skills and demonstrate the ability to work well within a team. Demonstrated ability to deliver highly technical information to less technical individuals.
• Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development.
• Proven time management skills are necessary. Must demonstrate the ability to manage multiple priorities [or tasks], deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required. Demonstrated ability to work in a production focused environment.
• Proven ability to exercise sound judgment and strong problem solving skills.
• Proven ability to ask probing questions and obtain thorough and relevant information.
• Must be client service focused with effective ability to empathize.
• Must be proficient in the use of PC and various claim systems.