Medical Coordinator

Medical Coordinator

Requirements

• 6 months to 1 year of experience in a dermatology or medical environment preferred.
• Proficiency in EMR systems and patient scheduling tools preferred.
• High School Diploma or GED required; advanced education is encouraged.
• Certification as a Medical Assistant is highly encouraged.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Professional, reliable, and dedicated to maintaining high-quality service standards.
• Must be familiar with HIPAA and OSHA compliance.

Responsibilities

• Foster a welcoming and professional environment to enhance patient care and support the provider.
• Assist providers with medical, cosmetic, and laser procedures. Ensure proficiency in all treatments, as well as pre-care and post-care instructions, anticipating provider needs to optimize patient flow.
• Prepare and maintain exam rooms before and after procedures. Ensure equipment is in working order and perform daily inventory checks on supplies, including retail and cosmetic products. Alert the team and General Manager of any low supplies as needed.
• Oversee the stocking of medical supplies and equipment. Ensure that all supplies are adequately stocked and maintain inventory records as requested.
• Properly document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms. Manage follow-up appointments and track inventory used during each visit.
• Take payments, manage patient scheduling, and ensure proper documentation of insurance cards, referrals, and demographic information. Uphold privacy standards, ensuring sensitive information is handled securely, per HIPAA regulations.
• Complete daily financial tasks, including accurate cash handling, entering charges and payments, and ensuring cash is properly accounted for at the end of each shift. Handle petty cash and deposit all collected payments securely.
• Answer all phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention. Maintain an organized and neat work area, ensuring patient privacy is preserved.
• Ensure that patient records are created and maintained accurately. Check emails and scan inboxes regularly to address time-sensitive issues. Perform other duties as assigned by supervisors.

Preferred Qualifications

• 6 months to 1 year of experience in a dermatology or medical environment preferred.
• Proficiency in EMR systems and patient scheduling tools preferred.