Medical Assistant I – Bilingual
| Company | Oscar Health |
|---|---|
| Location | Pennsylvania, USA, California, USA, Washington, DC, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Nevada, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Virginia, USA, Arkansas, USA, Colorado, USA, New York, NY, USA, Massachusetts, USA, North Carolina, USA, Ohio, USA, Michigan, USA, Illinois, USA |
| Salary | $21 – $21 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
- Medical Assistant Certification or Diploma
- Spanish language fluency (read, write & speak)
Responsibilities
- Provide live video virtual check in and check out support for patients
- Provide live phone and messaging support for patients
- Provide support for your Care Team, including virtual physicians, APPs and RNs
- Plan for each patient’s medical needs from initial outreach, care coordination, to resolution
- Assist with the order process, including sending requisition forms and coordinating referrals
- Close the loop with providers after referrals are made, including collecting patient notes from providers
- Schedule appointments with patients for follow up care
- Call providers and facilities to clarify information and help solve complex cases
- Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
- Compliance with all applicable laws and regulations
- Other duties as assigned
Preferred Qualifications
- Experience in a virtual practice environment