Medical Assistant I – Bilingual
| Company | Oscar Health |
|---|---|
| Location | Pennsylvania, USA, California, USA, Texas, USA, Florida, USA, Nevada, USA, Georgia, USA, Arizona, USA, Virginia, USA, Colorado, USA, New York, NY, USA, Ohio, USA |
| Salary | $20 – $20 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
- Medical Assistant Certification or Diploma
- Spanish language fluency (read, write & speak)
Responsibilities
- Provide live video virtual check in and check out support for patients
- Provide live phone and messaging support for patients
- Provide support for your Care Team, including virtual physicians, APPs and RNs
- Plan for each patient’s medical needs from initial outreach, care coordination, to resolution
- Assist with the order process, including sending requisition forms and coordinating referrals
- Close the loop with providers after referrals are made, including collecting patient notes from providers
- Schedule appointments with patients for follow up care
- Call providers and facilities to clarify information and help solve complex cases
- Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
- Compliance with all applicable laws and regulations
- Other duties as assigned
Preferred Qualifications
- Experience in a virtual practice environment