Medical Assistant – Evernorth Care Group
| Company | Cigna Group |
|---|---|
| Location | Chandler, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Certificate |
| Experience Level | Junior |
Requirements
- Graduate of an approved Medical Assistant program or
- Graduate of an unapproved program with successful completion of state certification examination or
- Graduate of a US Armed Forces medical services program.
- Previous experience working in a healthcare environment
- BCLS certification
Responsibilities
- Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patient populations.
- Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
- Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
- Provide excellent and friendly customer service through all avenues of communication.
- Document your efforts of all the care and information provided to our patients.
- Return patient calls, complete referrals, chart prep and forms management.
- Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
- Partner with the clinicians, your peers and the patients to meet the needs of the practice.
- Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
- Cross train in the Front Office
- All other duties as assigned.
Preferred Qualifications
- 1+ year experience in the outpatient setting
- Bilingual (English/Spanish) skills
- Front office experience.
- Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC
- Excellent customer skills, and care deeply about providing empathetic, quality care to customers