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Medical Assistant
| Company | Cortica |
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| Location | Quincy, MA, USA |
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| Salary | $21.69 – $27.11 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- at least 1 year of administrative experience in a patient-facing pediatrics or healthcare setting
- skilled at using software and systems including electronic medical record systems and Microsoft Office products
- detail-oriented and well-organized
- excellent communication skills
- experience greeting/checking in patients, and recording vital signs
Responsibilities
- Assist with check in of in person and telehealth patients
- Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support
- Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation)
- Order and track labs, genetic tests, and imaging
- Intuit and anticipate the needs of medical staff
- Perform a wide variety of clerical procedures that require independent judgment, ingenuity, and initiative
- Know how to navigate a complex medical environment
- Understands the lines of communication, handles communications properly, and is dependable and collaborative
- Act as a liaison between the patient and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns
- Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps
- Assist Clinical office staff with scheduling issues in a timely manner
- Call in prescriptions, and process prescription denials
- Create new patient records, upload documents, and maintain accuracy in EMR with physical records
- Coordinate EEG referrals
- Prepare items for presentations as needed by the medical team
- Help with special projects and last-minute urgent assignments from leadership
- Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.)
- Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets
- Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner
- Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor
- Cross train with other roles to ensure coverage
Preferred Qualifications
No preferred qualifications provided.
