Medical Assistant

Medical Assistant

Requirements

• High School Diploma required.
• Completion of an Accredited Medical Assistant training program, such as courses provided through community colleges and/or vocational schools.
• Current certification in CPR.
• Certified as a Medical Assistant by an approved National Examination Agency.
• Interpersonal and communication skills with patients, families, physicians and other health care team members in order to foster optimal quality of outpatient care.

Responsibilities

• Rooms patients
• Obtains weight, vital signs, BMI, patient history
• Assists patients in collection of specimens
• Assists practitioners with procedures
• Complete forms, requisitions and consents as required
• Documents in EMR
• Able to elicit medical information from patients including but not limited to: health history, medication changes, chief complaint and other pertinent health information.
• Records and documents health information accurately, appropriately and timely on a consistent basis.
• Preps chart for patient office appointments, requires retrieving labs, test, imaging, and hospital notes.
• Requests records on all new patients.
• Performs basic filing, scanning, entry of lab result and photocopying duties as required.
• Administers injections as ordered by provider.
• Calls or electronically send prescriptions and refills as required.
• Responsible for daily stocking of equipment and supplies in assigned rooms on a daily basis.
• Able to identify and notifies provider of critical diagnostic data.
• Prepares and closes medical records accurately, appropriately and timely on consistent basis.
• Answers patient’s questions regarding procedures and medications under Medical Assistant’s scope of practice.
• All phone calls are handled accurately, appropriately, consistently, and in a timely manner.
• Knowledge of all patient programs and scheduling process for all programs such as: chronic kidney disease education, nutrition and other patient-related classes.
• Communicates information in an accurate, concise, and timely and professional manner.
• Travels to various locations as requested.
• Answers telephone in a pleasant manner and deals with all internal and external customer needs expeditiously.
• Coverage for other medical assistants as needed.
• Follows all processes and procedures uniformly.
• Demonstrates outstanding customer service skills including empathy and compassion, respect, efficiency and professionalism when interacting with internal and external customers.
• Assures confidentiality of information in written and verbal communications.
• Protects patients’ rights and privacy.
• Works independently with integrity on behalf of the company and demonstrates organization of work and the ability to set priorities. Demonstrates a sense of importance on all matters related to our patients.
• Accepts responsibility for individual actions and judgments.
• Conducts all activities in compliance with applicable laws, regulations, standards, and practice policies and procedures.
• Escalates issues to supervisor for resolution, as deemed necessary.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

Preferred Qualifications

• The Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA) strongly preferred.
• The National Certified Medical Assistant (NCMA) certification from the National Center for Competency Testing (NCCT) strongly preferred.
• The Certified Clinical Medical Assistant (CCMA) certification from the National Healthcare Association (NHA) strongly preferred.
• 1 – 2 years’ related experience, preferably in a Nephrology practice setting.