Master Data Operator

Master Data Operator

Requirements

• 2+ years of data entry, or similar experience
• Attention to detail and ability to work efficiently with accuracy
• Prior Customer Care experience is strongly preferred
• Ability to embrace change
• Ability to organize, prioritize, and multi-task
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

Responsibilities

• Check and respond to emails from customers regarding new POs received
• Entering of new orders
• Freight quote provision
• Communicate with customers regarding a variety of needs
• ETAs, discrepancies, order status, cancellations, order updates, etc.
• Processing of payments
• Updating and maintenance of current orders
• Maintain files and accurate records as required
• Maintain exceptional customer and sales relations
• Answer incoming customer communications
• Any additional duties as assigned by management

Preferred Qualifications

• Prior Customer Care experience is strongly preferred
• Industry experience and market knowledge are preferred