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Master Control Hub Operator – Indyhub

Master Control Hub Operator – Indyhub

CompanyScripps
LocationIndianapolis, IN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesAssociate’s
Experience LevelMid Level, Senior

Requirements

  • Associate degree in a related discipline or equivalent years of experience preferred
  • Generally, 5+ years of experience in a related field preferred

Responsibilities

  • Monitor several programming sources simultaneously, managing and switching sources for local television station programming remotely from the Hub
  • Ensure the correct spots air during programming and note any discrepancies
  • Solve problems and make judgment calls regarding programming changes, commercials, special reports, and technical difficulties
  • Evaluate clock/timing to consider options for programming and decide when to escalate issues
  • Make decisions and consult with internal customers regarding local transmitter parameters and operation
  • Collaborate with media prep technicians, traffic personnel, and news teams to manage daily operations
  • Interact professionally with internal Hub client stations to ensure consistent customer experience
  • Work with networks and live program providers to problem-solve issues
  • Maintain knowledge of and preparedness to execute disaster recovery procedures
  • Perform quality assurance checks as required
  • Work 4 AM to noon Monday through Friday, with possible overtime, holidays, and weekends when necessary

Preferred Qualifications

  • Ability to problem solve and quickly take corrective action as necessary
  • High sense of responsibility and urgency regarding corrective action and customer service
  • Ability to work independently with minimal supervision
  • Demonstrated ability to multi-task in a fast, deadline-driven environment while maintaining calmness and accuracy
  • Strong organizational skills
  • Highly detail-oriented
  • Quick mathematical skills, especially with timekeeping
  • Working knowledge of video servers, routing processes, and related equipment
  • Working knowledge of transmitter parameters and operations
  • Good communication skills, both verbal and written
  • Working knowledge of all functions and responsibilities of television master control