Marketing Technology – CRM – Specialist
| Company | Foley & Lardner LLP |
|---|---|
| Location | Washington, DC, USA, Chicago, IL, USA |
| Salary | $68300 – $104000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s Degree required
- Minimum of three (3) years of experience with reporting on data and analytics required
- Experience working with CRM systems strongly preferred
- Professional services firm experience preferred
Responsibilities
- Handles data clean-up for data in the CRM system, leveraging all tools at our disposal
- Develops best practices guidelines for entering data into the system
- Interprets functional needs and works with developers to ensure appropriate system configuration and modification changes
- Enters data into the system provided by lawyers or other team members on the Business Development and Marketing team
- Ensures system controls are in place to help preserve and enhance the overall quality of data
- Creates and runs reports on a regular basis to provide updated data to various departments
- Creates, manages, and follows data standards, processes and procedures
- Identifies the appropriate data sources for research to ensure accuracy
- Researches and resolves conflicting information
- Communicates with end users to assist in validating information
- Commits to high standards for data quality
- Strives for precision, accuracy and efficiency
- Establishes best practices for data analysis and analytics that ensure ongoing use of data to drive strategic business decisions
- Looks for, implements, and uses tools that help better analyze data available for strategic marketing
- Develops system reports using built-in CRM functionality as well as tools such as PowerBI for visualizing data output
- Provides superior customer service to end users
Preferred Qualifications
- Experience working with CRM systems strongly preferred
- Professional services firm experience preferred