Market Financial Center Manager
| Company | Bank of America |
|---|---|
| Location | Bloomington, MN, USA, Minneapolis, MN, USA |
| Salary | $72000 – $90300 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team
- Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
- Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
- Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
- Proven record of balancing risk and making sound decisions while achieving business goals
- Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
- Proficiency in computer skills and professional programs (for example, Microsoft Office)
- Availability to work weekends and/or extended hours as required to run the business
- Must be able to travel to any financial center within the defined market
Responsibilities
- Supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource
- Managing as a business owner
- Fostering a team environment
- Instilling an effective client-centric and risk culture
- Driving operational excellence
- Ensuring that all aspects of the financial center run effectively and cohesively
Preferred Qualifications
- 1+ years of management experience including hiring, coaching and developing direct reports
- Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality
- Bachelor’s Degree in related field
- Bilingual (fluent verbal and written)