Manager – Warehouse Operations

Manager – Warehouse Operations

Requirements

• Bachelor’s degree in related business field or equivalent work experience
• Eight years of experience in distribution, inventory control or related function
• Three years of experience leading and developing teams
• Must have, or be willing to obtain, certification in shipping hazardous materials, both IATA and DOT
• Experience promoting a safety culture within the warehouse
• Able to coach and motivate people
• Strong understanding of warehouse, inventory control and accounting principles
• Experience identifying, proposing and completing process improvements in current operations
• Demonstrated knowledge of import and export regulations along with control of government and customer furnished materials
• Proficient in logistics software and tools
• Experience running projects and process changes
• Basic knowledge of budgetary and accounting principles
• Ability to communicate effectively in verbal and written form in English
• Strong team building skills
• Proficient in the Microsoft Office or a similar suite of products
• Experience working in an inventory management system

Responsibilities

• Plan, organize and provide managerial direction to personnel performing receiving, stocking, picking, packing and shipping of materials
• Ensure that all warehousing and distribution functions in Mississippi provide a best in class service to internal and external customers
• Ensure compliance with DOT, OSHA, FAA, ATF, Environmental, Customs, and all other regulations
• Monitor and report on performances metrics to senior leaders to ensure the accomplishment of company goals and activities supporting our customers
• Develop and manage department budgets to minimize expenses and optimize cost savings concepts
• Coordinate and track operational expense
• Compile and prepare budget analysis and report results
• Recommend to management plans of action regarding the proper handling of materials with specific handling requirements, i.e. explosives, hazardous materials, shelf-life items, etc.
• Insure that accurate shipments are completed within established priority standards to meet customer expectations and requirements
• Ensure productivity and accountability from assigned warehouse staff
• Lead problem resolution efforts and recommend plans of actions to prevent them from happening again
• Delegate standard daily scheduling and monitoring tasks to Leads
• Monitor individual and team performance to ensure maximum efficiencies are met and individual performance is measured fairly and the same across functions
• Encourage the engagement of the team members and teams
• Recognize good performance, correct performance concerns
• Train and develop department staff inclusive of completion and proper execution of work procedures to ensure coverage is available when needed
• Direct the development of personnel within the organization
• Develop on-boarding and ongoing training plans to ensure staff is adequately trained to perform the required tasks as well as ensuring individuals are developed and grow within the organization
• Forecast manpower and equipment required to meet business needs
• Insure after-hours and weekend support is available to respond to AOG and other the FAL requirements
• Conduct periodic performance evaluations; make recommendations for promotion, salary changes, transfers, hiring and corrective actions to include terminations
• Ensure all employees follow workplace safety requirements and address any workplace safety issues or concerns
• Coordinate with internal and external organizations to ensure best in class support of internal and external customers
• Support US Customs and Foreign Trade Zone teams ensuring all transactions are closed or reconciled daily in accordance with company policy and US Import Regulations
• Lead process improvement projects to support the warehouse excellence roadmap
• Develop, implement, and improve processes and procedures that ensure accurate and effective operations
• Design, develop and implement new material handling concepts to increase efficiency and optimize our current operations

Preferred Qualifications

• Degree or certification in Supply Chain related field
• Five years of leadership experience
• Prior SAP or similar ERP/WM experience is helpful
• Any warehousing, distribution, or planning related certifications
• Prior ERP experience with software such as SAP or Oracle
• Knowledge of warehouse automation
• Experience working with SAP/ERP in a warehousing organization