Manager – Strategic Account Management-Collectibles Category
| Company | Walmart |
|---|---|
| Location | Bentonville, AR, USA, San Bruno, CA, USA, Sunnyvale, CA, USA |
| Salary | $80000 – $202000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- 3 years of experience in e-commerce.
- 3 years of experience working with sellers/ suppliers/vendors, etc.
- 3 years of experience in merchandising/ category management
- 3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR bachelor’s degree in Business or a related field
- Experience in the collectible category
- Proficiency in MS Office, with a focus on Excel
- Strategic mindset and ability to prioritize tasks
- Detail-oriented with a bias for action and a collaborative team player
- Results-driven with a proactive approach to problem-solving and goal achievement
- Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders
- Digital literacy and analytics skills
- Strong business acumen
- Support the development of executive-level presentations and perspectives.
Responsibilities
- Manage strategic accounts: Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality, and drive operational improvements across their business.
- Oversee business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues affecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.
- Be a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account quarterback working across the organization to solve issues, address pain points, and implement growth initiatives. Employ a one-team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
- Optimize offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed, and price competitiveness to maximize search optimization and discoverability across the platform.
- Drive adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.
- Develop strategic marketing plans: Develop seller marketing plans – including events, site placements, and promotions – that drive incremental traffic and GMV.
- Work cross-functionally: Collaborate with Product Management, Strategy, Operations, Site, and Marketing to deliver best-in-class customer and seller experiences.
- Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.
Preferred Qualifications
- 5+ years experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area. E-Commerce experience preferred.
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Strong negotiation and interpersonal skills.
- Detail and results-oriented with sense of urgency.