Manager – Solution Consulting
Company | Benevity |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 2+ years of experience in Solution Consulting Leadership or a related role
- Demonstrated experience in people management, with a focus on coaching, mentoring, and performance management
- Ability to lead with candor, building trust and rapport with team members and fostering an environment of open communication
- Strong ability to learn quickly, adapt to change, and drive continuous improvement
- Proven ability to manage competing priorities and work effectively under time constraints in a fast-paced, collaborative environment
- Highly developed interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels
- Ability to maintain strong internal and client relationships, acting as a trusted advisor
- Willingness to travel regionally to develop close relationships and support team activities
- A high-performing coach who thrives on building and growing a team, with a consultative approach to problem solving and conflict resolution
- Strong judgment, proactively identifying challenges and opportunities while maintaining a strategic, big picture perspective
- Passion for continuous learning and professional development in both technical and interpersonal skills
- Understanding of sales processes and methodologies, with experience in deal strategy and execution
Responsibilities
- Implement tools, processes, and training that enhance and scale the impact of Solution Consultants across all aspects of Benevity’s business
- Coach and develop Solution Consultants to strengthen their consultative problem solving, storytelling, and technical acumen
- Monitor metrics, trends, and deal progression to identify opportunities for improvement and optimize solution strategies
- Provide clear direction on team goals, fostering a culture of accountability, learning, and high performance
- Act as a deal coach and escalation point, ensuring Solution Consultants have the support they need to execute effectively in high stakes engagements
- Work closely with Sales leadership to ensure Solution Consultants are aligned with deal priorities, executing with speed and precision
- Foster a culture of collaboration and shared knowledge, encouraging team members to proactively engage and support one another
- Use regular, structured performance reviews to assess individual and team development, providing clear feedback and guidance
- Ensure processes and procedures are well documented, communicated, and adhered to across the team
- Provide reporting on team success, opportunities, and areas for improvement to Sales & Solution leadership
- Collaborate cross-functionally with Client Success, Product, Marketing, Risk & Compliance, and Finance to ensure Solution Consulting has a meaningful impact on broader company objectives
Preferred Qualifications
- Experience with Salesforce is a strong asset
- Familiarity with Asana or similar project management platforms is an asset
- Strong technical understanding of SaaS software solutions