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Manager – Solution Consulting

Manager – Solution Consulting

CompanyBenevity
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 2+ years of experience in Solution Consulting Leadership or a related role
  • Demonstrated experience in people management, with a focus on coaching, mentoring, and performance management
  • Ability to lead with candor, building trust and rapport with team members and fostering an environment of open communication
  • Strong ability to learn quickly, adapt to change, and drive continuous improvement
  • Proven ability to manage competing priorities and work effectively under time constraints in a fast-paced, collaborative environment
  • Highly developed interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels
  • Ability to maintain strong internal and client relationships, acting as a trusted advisor
  • Willingness to travel regionally to develop close relationships and support team activities
  • A high-performing coach who thrives on building and growing a team, with a consultative approach to problem solving and conflict resolution
  • Strong judgment, proactively identifying challenges and opportunities while maintaining a strategic, big picture perspective
  • Passion for continuous learning and professional development in both technical and interpersonal skills
  • Understanding of sales processes and methodologies, with experience in deal strategy and execution

Responsibilities

  • Implement tools, processes, and training that enhance and scale the impact of Solution Consultants across all aspects of Benevity’s business
  • Coach and develop Solution Consultants to strengthen their consultative problem solving, storytelling, and technical acumen
  • Monitor metrics, trends, and deal progression to identify opportunities for improvement and optimize solution strategies
  • Provide clear direction on team goals, fostering a culture of accountability, learning, and high performance
  • Act as a deal coach and escalation point, ensuring Solution Consultants have the support they need to execute effectively in high stakes engagements
  • Work closely with Sales leadership to ensure Solution Consultants are aligned with deal priorities, executing with speed and precision
  • Foster a culture of collaboration and shared knowledge, encouraging team members to proactively engage and support one another
  • Use regular, structured performance reviews to assess individual and team development, providing clear feedback and guidance
  • Ensure processes and procedures are well documented, communicated, and adhered to across the team
  • Provide reporting on team success, opportunities, and areas for improvement to Sales & Solution leadership
  • Collaborate cross-functionally with Client Success, Product, Marketing, Risk & Compliance, and Finance to ensure Solution Consulting has a meaningful impact on broader company objectives

Preferred Qualifications

  • Experience with Salesforce is a strong asset
  • Familiarity with Asana or similar project management platforms is an asset
  • Strong technical understanding of SaaS software solutions