Manager – Sales Development

Manager – Sales Development

Requirements

• Bachelor’s Degree or equivalent experience
• 1+ years of professional experience, preferably 1-2 years in sales including phone-based lead generation, inside sales and/or business development activities, territory planning, and outbound prospecting
• Proficiency with Salesforce or a similar CRM
• Proficiency with sales enablement tools such as Outreach/Salesloft, Highspot
• Must be located in Buffalo, New York
• 3 years of experience within sales or sales development
• Experience training and onboarding
• Proficiency in various social media tools, Salesforce, Sales Navigator, Zoom Info, Salesloft, and/or other CRM systems and Microsoft Office Suite
• Prior experience working on or with a sales team is valuable for this role
• Must have experience working for a company that has seen org changes, acquisitions, and restructuring

Responsibilities

• Directly manage the Inbound and Mid Market floater team of Sales Development Representatives
• Collaborate with Marketing and Senior Sales Directors to achieve meeting objectives
• Onboard and train new SDR’s
• Responsible for day-to-day SDR operations with focus on meeting setting, meeting completion, and daily productivity measurements
• Provide leadership and oversight of the SDR sales organization to ensure all lead generation metrics are met and/or exceeded
• Report on SDR performance to management and records of all sales activity throughout the sales cycle
• Work cross functionally with marketing to execute against campaigns, MQLs, and top of the funnel activities to drive meeting volume
• Define, implement, and manage productivity elements and measurements of SDR teams
• Leverage Salesloft to manage and build calling and emailing cadences
• Engage with other SDR leaders to identify SPIFFs, training opportunities, and role-playing engagements
• Responsible for career pathing and skill development of the SDR team
• Lead by example, engage, embrace, and embody how a high performing outbound, lead generation, engine is required to operate in a fast-paced work environment

Preferred Qualifications

• Proven success with managing, inspiring and developing a lead generation team
• Strong experience with prospecting, objection handling, lead generation/qualification, e-mail campaigns, and customer/prospect follow-up
• Strong interpersonal skills, and excellent oral and written communication skills required
• Experience with training, employee development and has a strong commitment to individual and team success