Manager – Risk Operations Enablement
| Company | Stripe |
|---|---|
| Location | Seattle, WA, USA, San Francisco, CA, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 10+ years of experience in operations, risk, business process analysis, strategy and operations, consulting, and/or program management
- 10+ years of experience managing teams of program managers
- Experience owning globally spanning programs, developing teams and creating leverage through strategic team structures and operating models
- Excel in cross-functional influence and partnerships with user facing account teams, product, and policy
Responsibilities
- Partner cross-functionally across our Risk organization to devise and execute strategies to evolve our Risk infrastructure and operational processes that enable global merchants to meet global regulatory requirements while maintaining a high bar on user experience
- Support the Risk business teams through scaled change management to effectively enable, launch, and scale new processes.
- Act as an effective escalation point for Operations to influence across the organization.
- Drive top-line prioritization of work, and manage tradeoffs on resourcing and roadmapping.
- Lead a team of high-performing program managers across multiple work streams; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant.
- Transmit and foster our operating principles, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Preferred Qualifications
- Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal in a highly matrixed organization.
- Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problems and deliver quantifiable business impact
- Confident leading decision making with data
- Excellent communication with experience articulating complex topics in an easy-to-consume way, adept at both working-level and exec-level comms