Manager – Risk Analytics

Manager – Risk Analytics

Requirements

• 2+ years of people management preferred
• Bachelor’s degree or higher (7+ years of experience in related functions in lieu of the educational requirements)
• Strong understanding of payment systems (like credit cards, eWallets, etc), common fraud vectors, and general controls in fraud prevention, detection and mitigation.
• Preferred experience using Fraud vendors like Sift, Accertify, Forter, Riskified, Sardine, etc
• Experience with statistical analysis and rule building using decision trees, etc
• Experience using analytical tools such as Python, R, SQL, SAS, Looker, Hex, etc
• Strong analytical and problem-solving skills, while dealing with ambiguity and large quantities of data
• Ability to make rational decisions based on data, and summarize those for others
• Ability to monitor, manage and report on business metrics
• Excellent verbal and written communication skills, ability to communicate effectively with senior leaders
• Ability to prioritize projects based on costs, benefits, feasibility and risks
• Comfortable with the game-like aspects of fraud, being in a continual problem solving mode

Responsibilities

• Be a stakeholder in the management of fraud risk and related controls, partnering with various teams to formulate plans to make improvements and achieve goals
• Propose and drive individual as well as team projects within your area of focus to solve known issues while minimizing anticipated negative impacts from the changes
• Design and implement fraud strategies to improve KPIs
• Skillfully prioritize across multiple responsibilities, like reactive and proactive fraud prevention measures and longer-term projects
• Regularly monitor KPIs and other metrics related to current fraud and insult trends, present observations and make recommendations to the team on action items based on data & analysis
• Define and follow best practices and strategies for fraud risk management, as well as governance related to change management
• Manage fraud vendors and monitor performance of their fraud models & tools
• Work with internal data teams for visualization & reporting needs of the team
• Partner with the rest of the team on the front lines and offer data driven insights combined with real world experience to our agents
• Manage a team of analysts, taking responsibility for their work, engagement and career

Preferred Qualifications

• 2+ years of people management preferred
• Preferred experience using Fraud vendors like Sift, Accertify, Forter, Riskified, Sardine, etc