Manager – Product Management – Product Discovery and Strategy

Manager – Product Management – Product Discovery and Strategy

Requirements

• Proven experience in launching and managing products, preferably in the technology or software industry.
• Strong understanding of the payments industry, digital payments, and ecommerce fraud is highly preferred.
• Demonstrated ability to craft and communicate a compelling product narrative.
• Experience with buyer persona development, product discovery, and voice of the customer initiatives.
• Skilled in pricing strategy, competitive analysis, and market research.
• Excellent communication and collaboration skills, with the confidence to represent the product externally.
• Proficiency in marketing tools and data analysis software.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Willingness to travel up to 25%.
• Bachelor’s or Master’s degree in Product Management, Product Marketing, Business Administration (MBA), or equivalent experience.

Responsibilities

• Define and articulate a clear product narrative aligned with customer needs and business goals.
• Develop buyer personas and use them to guide product positioning and messaging.
• Collaborate with marketing to ensure a cohesive and compelling product story across all channels.
• Develop and execute go-to-market strategies to drive product adoption and market penetration.
• Create pricing and bundling strategies based on market analysis and customer value.
• Support the creation of product collateral including presentations, blogs, whitepapers, and sales enablement materials.
• Conduct in-depth market research to identify trends, customer needs, and the competitive landscape.
• Perform industry benchmarking and competitive analysis to inform product strategy and differentiation.
• Collaborate with regional teams and market-facing functions to gather customer insights.
• Facilitate customer discovery sessions to understand pain points, goals, and product opportunities.
• Represent the product at conferences and customer events, delivering compelling narratives and gathering feedback.
• Conduct data-driven analysis to support pricing models, revenue forecasting, KPI tracking, and reporting.
• Use insights to refine product strategies and optimize market performance.
• Work closely with product development, customer success, sales, marketing, and regional product teams to ensure alignment and successful product launches.
• Act as a bridge between technical and non-technical stakeholders, translating complex concepts into clear, actionable insights.

Preferred Qualifications

• Strong understanding of the payments industry, digital payments, and ecommerce fraud is highly preferred.