Manager – Product Management
| Company | Mastercard |
|---|---|
| Location | Toronto, ON, Canada, Vancouver, BC, Canada |
| Salary | $108000 – $173000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Business experience in product management, ideally with direct experience in financial services, fintechs, and/or fraud, risk, KYC, and digital identity verification workflows.
- Ideally hands-on experience developing and influencing product development, roadmaps, and delivery models.
- Demonstrated success building relationships and driving results across global, multi-region, and remote project teams.
- Experience prioritizing product features and capabilities based on user value and business impact.
- Strong project management and cross-functional collaboration skills.
- Strong track record of managing internal and external stakeholders and excels at developing and maintaining meaningful working relationships in a matrixed environment.
- Excellent communication skills, both written and verbal.
Responsibilities
- Develop and drive a product roadmap and manage the delivery of ongoing enhancements leveraging product management best practices and Mastercard frameworks.
- Gain a deep understanding of customer and end-user needs and embed the voice of customer across the product development lifecycle.
- Lead and leverage market analysis to inform product positioning and go-to-market programs.
- Make complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams.
- Partner with Engineering and Data Science teams to ensure our products function as intended and are enhanced with scale in mind.
- Work closely with go-to-market, business development, and product marketing teams to ensure product value propositions are clearly articulated and well understood.
- Collaborate closely with technical counterparts to ensure product and project success.
- Identifies and addresses any barriers or obstacles to deliver capabilities on time and budget.
- Act as a champion for the product portfolio and customer base within Mastercard and in market-facing engagements.
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.
Preferred Qualifications
- Demonstrated thought leadership, product expertise, and commitment to product management best practices.
- Desire to learn new concepts quickly and maintain continuous curiosity about digital commerce and consumer experience trends.