Manager – Process Manager – Cloud Operations Resilience Engineering
| Company | Capital One |
|---|---|
| Location | Plano, TX, USA, McLean, VA, USA, Richmond, VA, USA |
| Salary | $115200 – $144600 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- High School Diploma, GED, or equivalent certification
- At least 4 years of Process or Risk Management experience
- At least 2 years of Continual Improvement experience
Responsibilities
- Contributing to streamlining portfolio operations across Cloud Operations Resilience Engineering, to include a standardized intake process
- Supporting strategic roadmap activities for Portfolio Management function
- Developing reporting dashboards that integrate delivery metrics with portfolio spend and supporting Jira standardization efforts across CORE
- Supporting CORE teams in their adoption of Jira standards, enabling the operationalization of our strategy
- Providing planning and execution support across key leadership team rhythms, such monthly business review, portfolio planning, and prioritization sessions.
- Partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive enhanced alignment with business objectives
- Building relationships and collaborating with key stakeholders to ensure delivery of commitments
- Exhibit outstanding influencing skills to effectively drive project / program efforts
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
- Identifying opportunities to streamline, automate and enhance our data management practices, processes and controls, and validations
- Analyzing data and influence others to proactively identify data risks and trends
Preferred Qualifications
- 5+ years of Project Management experience
- 5+ years of experience in Process management
- 2+ years of Jira experience
- PMP, Lean, Agile or Six Sigma certification
- Strong communication and collaboration skills
- Strong problem solving and influencing skills
- Work experience achieving results with complex projects
- Bachelor’s Degree