Manager – Process Improvement – Record to Report BPO

Manager – Process Improvement – Record to Report BPO

Requirements

• Bachelor’s degree in Business, Finance and/or Accounting or similar with 6+ years of related experience, MS degree and 4+ years of experience, or 10 years in lieu of a degree. Advanced Degree and/or CPA a plus.
• 6+ years of accounting or finance experience required.
• Proven ability to influence the highest levels of management.
• Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus.
• Experience supporting organizational change including large transformations.
• Ability to work collaboratively across departments and functions and build relationships with internal and external stakeholders.
• Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, and able to think strategically.
• Proven ability to deliver high levels of customer service.
• Demonstrated financial analysis strength.
• Experience within a CoE environment a plus.
• Excellent oral and written communication is mandatory.

Responsibilities

• Lead day-to-day activities of the R2R process excellence function for BPO.
• Responsible for identifying best practices, efficiencies and strategic methods to optimize people, process, and technology solutions across Cox Automotive’s R2R BPO functions.
• Analyze and support a metrics and performance management strategy and culture, driving measurable business results.
• Help to embed an approach to ongoing continuous process improvement, including an end-to-end process assessment strategy, as well as tactical resource and implementation planning and delivery approach.
• Review and provide feedback for all process standards: data, reporting, systems security, compliance, financial controls, change management and process excellence.
• Partner with internal stakeholders and our Outsourcing Partner to drive governance and business partner relationships, including shared objectives for end-to-end process solutions.
• Partner with internal stakeholders and our Outsourcing Partner to identify, prioritize, and adjudicate technology enhancements, partnering with Technology to build and support the deployment of ongoing roadmap of solutions.
• Perform special projects as required.

Preferred Qualifications

• Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus.
• Experience within a CoE environment a plus.