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Manager – Patient Assistance
| Company | McKesson |
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| Location | Austin, TX, USA |
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| Salary | $78300 – $130500 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Degree or equivalent experience
- Typically requires 6+ years of professional experience
- 0-2 years of supervisory experience
- Must be proficient in Excel, Word, and PowerPoint
- Ability to prioritize and multi-task a variety of work activities
- Excellent written and verbal communications skills in order to communicate in a professional manner and build long-term customer relationships
- Strong knowledge of PAP product reimbursement and payer structures as well as other external foundations or funding programs for reimbursements
- Must have the ability to discern problems and determine appropriate course of action
Responsibilities
- Responsible for the recruitment and development of their PAP team
- Ensures appropriate staffing to support PAP operations across customers
- Works collaboratively with the Sr PAP Reps to support a successful onboarding and training experience for all new employees
- Oversees the daily operations of the team and works with the Sr Reps to ensure compliance with workflows, PAP guidelines, meeting of revenue and business goals, and performance analysis
- Provides ongoing development support, coaching, and implementation of reward/recognition programs
- Works in a fast paced, high-volume environment managing complex reimbursement and PAP issues and processes and provides backup PAP support when needed
- Regularly communicates with McKesson RxO Leadership about program successes, challenges and provides consultative and innovative solutions
- Must be able to troubleshoot specialized PAP technology
Preferred Qualifications
No preferred qualifications provided.
