Manager Operations & Analytics - Print Communications

Manager Operations & Analytics – Print Communications

Company	Newrez
Location	Houston, TX, USA, Coppell, TX, USA, Greenville, SC, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior

Bachelor’s Degree in technical, quantitative, or analytical discipline preferred.
6-8 years related experience.
3+ years’ experience in mortgage or print communications preferred.
Demonstrated analytical and business communication skills.
Strong attention to detail and an ability to multi-task and manage deadlines.
Minimum of 4 years’ experience with SQL required.
Advanced Excel skills required (graphs, pivot tables, formulas).
Experience working with a variety of data file structures (delimited, Extensible Markup Language (XML), JavaScript Object Notation (JSON), fixed width) required.
Experience with reports in SQL Server Reporting Services (SSRS), Tableau, or PowerBI required.

Ensure all daily letter processes are completed, and files reconciled.
Manage and execute high-risk print production processes; ensure meticulous accuracy in all data creation, transmission, and reconciliation.
Create reports and assist the business units with ad hoc data.
Use various internal tools, vendor tools and reports, and Structured Query Language (SQL) to answer inquiries on production data.
Act as a subject matter expert for Print Communications processes.
Develop process flows, job aids, and procedures relative to Print Communications operations.
Independently detect issues in processes or data, and take appropriate measures to address or escalate them, ensuring risks are minimized.
Create and maintain reporting related to Print Communications processes.
Mentor and train other team members in best practices.
Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.