Manager Operations

Manager Operations

Requirements

• Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.
• Strong Excel experience
• Process oriented, operationally minded
• College degree is not a requirement

Responsibilities

• Coordination with global team, and local markets, as needed
• Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
• Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
• Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
• Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements
• Coordination of education sessions, enterprise level thought leadership and POVs
• Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
• Agency relations – collaborate with agency partners to continuously improve ways of working
• Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
• Management/ownership of key global process documents (recruitment trackers, weekly status, etc.)

Preferred Qualifications

• 3-5 years of experience in a similar role
• Problem solver, curious about making work more efficient
• Strong communicator, clear & concise delivery
• Ability to work autonomously
• Ability to manage multiple competing priorities
• Preferred working knowledge of Mediatool